Iron Mountain Sales Account Manager / Customer Development Executive in Chicago, Illinois

Overview:

Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.

Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Responsibilities:

The Customer Development Executive role is responsible for driving net new sales and revenue from mid-size companies in an existing customer account base within an assigned geographic territory. Sell Records Management solutions through prospecting, networking and executing on account plans and marketing initiatives to increase Iron Mountain footprint within these accounts resulting in revenue growth and quota attainment.

  • Assesses assigned customer’s current and potential needs, determining appropriate Iron Mountain products and solutions. Develops and implements strategies and business plans through understanding the clients business model, planning and decision making channels from understanding the customer's value proposition and ability to explain how they differentiate themselves in the marketplace.

  • Builds customer relationships through strategic conversations to understand organizational business objectives and goals. Understands and influences a wide range of customer stakeholders (including Iron Mountain channel partners) while acting as industry expert to the customer. Partners with key customer decision maker(s) to structure business strategy as it relates to customer requirements.

  • Ensures frequent communication to enable superior customer satisfaction and to keep customer educated on emerging industry trends related to customer’s organizational information management needs.

  • Continuously prospects to develop net new clients, which includes expanding existing relationships and products of assigned accounts. Develops a strategic account plan for each named account leveraging customer knowledge and the Iron Mountain matrixed organization.

  • Maintains a consistent ‘pipeline’ that enables meeting and exceeding quota attainment. Activities to support pipeline and account activity include, managing timely detailed responses to RFP’s, tracking activity in Salesforce.com, forecasting, conducting competitive research and knowledge of IRM product offerings.

  • Active within industry associations in the market to increase IM awareness, through attending tradeshows, reviewing whitepapers and keep current within market trends. Maintains a deep knowledge of customer’s business trends, current macro and micro economic climate, and potential new business opportunities

  • Responsible for final account sales and revenue growth through leading negotiation process and ensuring an acceptable on time outcome from a solution proposal, pricing, profitability, liability, and SLA perspective for accounts to meet and exceed quota attainment.

Qualifications:

  • Candidates must have a strong background and knowledge of strategic account management, sales process and solution selling

  • Must have the proven ability to translate the customer need(s) into solution requirements through creating powerful value propositions and negotiation skills

  • Have the ability to influence and negotiate through proven sales skills and needs identification by aligning unique insights to key customer priorities

  • Must exhibit excellent written, oral and presentation skills through power messaging

  • Candidates should be able to make business decisions and think in broad terms, considering the impact to the entire company

  • Ability to team effectively at all levels of IRM and customer personnel (to include c-level) on a wide range of topics and issues

  • Candidate must have or quickly develop strong Power Messaging and Challenger Selling skills and incorporate these into their regular selling routine.

  • Ability to develop, maintain and present to senior level management within their customer base

  • Create demand by understanding specific vertical market business challenges, delivering entry point value statements, value propositions, and by identifying the key buying influences in a complex sales environment

  • Experience working with Salesforce.com

  • Negotiation skills

  • Effective questioning techniques

  • Proficient with oral and written communication

  • Total travel up to 25%

  • Education: 4-year College Degree preferred

  • Experience: 4 – 7 years of outside B2B sales experience

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies

  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

  • to complete required training within the allotted time frame

Options:

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Requisition # 2017-15294

Job Location(s) US-IL-Chicago

Category Sales

Type Full-Time

Work From Home (Virtual) ..