Compass Group, North America CUSTOMER SERVICE / ACCOUNT / RETAIL MANAGER / Durham, NC in Durham, North Carolina

CUSTOMER SERVICE / ACCOUNT / RETAIL MANAGER / Durham, NC 9/28/17North Carolina-Durham

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Job ID: JLG09281781512Great People. Real Opportunities.Description:

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Title: Customer Service Manager

Keywords: Key Account Manager, Retail Manager, Merchandise Manager

Growth. Opportunity. Excellence.

Canteensets the national standard forexcellencein automated retail, andEVERYsegment of our business is thriving. We employ the best team in the industry and their dedication, collaboration and passion fuels ourgrowth. YOUbring the enthusiasm, customer service and commitment; we’ll supply theopportunityand innovation. TOGETHERwe’ll continue to transform the micro-market, dining, coffee and vending industry.

Come grow with us. We are Canteen.

Key Responsibilities:

  • Develop an account level incremental sales plan with local Canteen management; track performance and increase profitability (Owners Business Plan)

  • Coordinate efforts to improve the customer retention and client experience at the point of sale

  • Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue

  • Drive compliance to merchandising standards

  • Assess performance by location through audit reports (Quarterly District Evaluations).

  • Responsible for 6 direct report

  • Manage 40-50 accounts

Preferred Qualifications:

  • A Bachelor’s degree is preferred

  • Excellent communication skills required

  • Must be able to travel to client sites locally

  • Must be passionate about providing world class service to our clients and customers

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Career LevelMid Career (2+ Years Experience)SectorCanteenAreas of InterestFoodservice - Business/Corporate DiningEducationAssociate's Degree/2 Year CollegeLocaleNorth Carolina-DurhamPreferred LanguageEnglish