Southern Glazer's Wine and Spirits Chain Account Manager - Little Rock, AR in Little Rock, Arkansas


  • Partner with chain account to manage and measure planner retail execution, ad and program compliance along with chain account initiatives at store level.

  • Partner with chain account to collaborate and support the category management personnel at the store level.

  • Assist Account Executive with headquarter calls

  • Apply analytical skills to synthesize complex and diverse information.

  • Align with account Executive in identifying sales and margin opportunities.

  • Proactively identify issues, trends and opportunities to help SGWS achieve goals.

  • Perform other job-related duties as required by the specific chain account.

  • Work with Category Management to communicate and distribute schematics for Spirits and Wines.

  • Including Cold Box schematics and any store specific schematics

  • Demonstrate prioritization, organization, and follow-through skills to meet deadlines as defined by leading suppliers and chain grocery store accounts.

  • Work independently on a daily basis with minimal supervision.

  • Communication to Facilitates and finds proactive solutions to all Supplier Requests (approved by SGWS Management) where applicable

  • Works with key Suppliers in communicating all aspects of the business.

  • Proactively contribute ideas to projects, consistently demonstrate ability to successfully move into problem-solving mode whenever challenges or concerns arise.

  • Work with sales representatives to identify business trends, forecast demand and prepare the annual sales budget Knowledge of basic category management concepts

  • Gather market information to create offers that will boost the company margins and will beat the competition.

  • Develops and communicates strategic account reviews regularly to review service needs and usage trends

  • Actively participates in internal client brainstorming sessions by offering ideas and solutions for each project

  • Assists with Sales Projections for Account Executive, Chain VP and Director of Sales Communication and archive on SharePoint Understand Business Trends and Risks to suppliers & accounts business AC Nielsen trends

  • Understand pricing structure for chain accounts.

  • Be the conduit of information from the account to the field and vice versa

  • Manages spend forecasts and budgets

  • Tracks Monthly programs

  • Promotion/Programming

  • Key role to make sure all internal communications on account activity is accurate and timely.

  • Assists in communication to SGWS Field Teams of all Programs within portfolio and works with Division Merchandising Manager & Field Sales to monitor execution of programs

  • Gives updates to Chain VP and Director of Sales and Supplier partner

  • Work in field with SGWS key merchandising managers & suppliers.

  • Meet with chain account management to communicate SGWS current programs.

  • Assist with Inventory / Planning / Forecasting Inventory

  • Forecasting to Purchasing for key programs and quantity buys

  • Works with Purchasing and Suppliers on all SGWS Allocations

  • Responsible for All pricing communication to Chain VP, Director of Sales, Team Coordinator and account.

  • Communicates Sales Risk to Chain VP and Director of Sales.


Minimum Qualifications:

  • High School Diploma/GED and 3+ years of retail, hospitality and or industry experience ideally within consumer packaged goods environment.

  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook).

  • Possess a dependable vehicle, valid driver's license, proof of state registration and insurance, and an acceptable driving record.

  • Strong understanding of cost/pricing methodology.

  • Lift and carry a 45+ pound case of product on a repetitive basis.

  • Work flexible hours which include early morning (i.e. 4:00 a.m. 6:00 a.m. start times), evenings, and/or weekends.

  • Available for overnight travel.

  • Must be at least 21 years of age.

  • Strong written, verbal, analytical and interpersonal skills.

  • Ability to organize and prioritize work load to meet deadlines.

  • Must be self-motivated and able to work alone as well as within a team structure.

  • Goal oriented, focused, and assertive individual who needs little direction or supervision.

  • Able to inspire, coach and lead a team by example.

  • Excellent public speaking and presentation skills are needed for sales trainings and meetings among executive sales/supplier management teams.

  • Proven track record of strong sales and leadership skills in previous/current work experience.

  • Excellent communication skills and interpersonal talents which will enhance existing customer and key retailer relationships.

  • Analytical aptitude, which will ensure sales forecasts, daily/monthly reporting and execution of standards of distribution are in alignment with company/supplier standards.

Preferred Qualifications:

  • Bachelor Degree and or related experience inclusive of the following: Business/Accounting/Finance/Restaurant/Bartending/Hospitality Wine/Industry knowledge to include basic understanding of distribution, wine varietals, and leading spirit categories

  • A minimum of 2 years Management experience

  • SGWS continuing education preferred to include Southern Wine & Spirits University curriculum, Bridgework, supplier sponsored training and or credentials/certifications vetted by the industry.

  • Knowledge of National Accounts and the relationship to local execution including management and individual contributors.

  • Exhibited competence and familiarity adhering to headquarter level sales operations for major chain accounts.

  • Working knowledge of internal SGWS operations systems to include Liquid Analytics, Diver, SharePoint,etc.

  • Minimum of 5 years experience managing chain accounts in similar sales industry.


Primary Location:United States-Arkansas-Little Rock

Shift:Day Shift

ReferenceNumber: LIT00000078

Category: Sales