Horizon Blue Cross Blue Shield of NJ Account Manager I in Newark, New Jersey

Account Manager I

Job ID: MC032017-09568

Description:

Job Summary:

This position is accountable for the conservation of existing accounts and selling additional product lines where appropriate for the Small Group Direct market.

Responsibilities:

  • Manages contract renewals and ensures services are provided that will maximize the potential for account retention and initial member enrollment.

  • Ensures proper installation of new accounts as well as changes to existing accounts

  • Plans and negotiates terms and conditions of contracts with existing accounts.

  • Sells additional lines of business to existing clients.

  • Compares and evaluates various products to make appropriate recommendations based on client needs assessment.

  • Modifies existing contracts that require term changes that may be outside of predetermined guidelines or standards.

  • Develops and conducts workshops for clients/groups relative to enrollment, claim procedures, and health industry regulations.

  • Ensures that all accounts are promptly informed of relevant legislative and regulatory issues and their associated impact.

  • Performs other duties as assigned by management.

Knowledge:

  • Must be proficient and possess advanced skills in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint) and Lotus Notes; Should be knowledgeable in the use of intranet and internet applications.

  • Requires knowledge of Group Health products lines.

  • Requires knowledge of rating and policy renewal practices.

  • Prefers knowledge of Horizon BCBSNJ products, underwriting policies, enrollment, billing, and claims processing procedures.

  • Bilingual Spanish/English required.

Skills and Abilities:

  • Negotiation

  • Verbal and written communication

  • Public speaking and presentation

  • Interpersonal

  • Relationship-building

Education:

  • Requires a bachelors degree.

Experience:

  • Requires a minimum of three (3) years of professional sales or contract negotiation experience, preferably in the health insurance industry, with a documented track record of success.

Additional licensing, certifications, registrations:

  • Requires a valid NJ drivers license.

  • Requires a New Jersey State Health/Life License.

Travel (If Applicable):

  • Travel throughout New Jersey may be required.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law.

Requirements:

EducationBachelors

Job LevelIndividual Contributor

ExpertiseSales / Account Management

Job TypeFull Time

LocationNewark, NJ

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law.