Mayo Clinic Patient Account Representative - Diversified Business Job in Rochester, Minnesota

Department: Mayo Clinic Store Business Office

A Life-Changing Career

Responsibilities: Institutional Insurance and reimbursement expert for one or more of the following business lines: outpatient pharmacy, durable medical equipment, skilled nursing facility, home health agency or continuing care retirement center.

Performs all aspects of the billing and collection processes for the individual business lines across the enterprise.

These processes include service pre-certification, insurance coverage review and personal responsibility determination, communications with patients, claim submissions, denial review, rebilling, appeals, and accounts receivable management.

Utilizes skills in problem solving, customer service, and communications (verbal and written) in interactions with patients and internal customers to resolve a variety of account, billing and payment issues for patients, physicians, nurses, pharmacists, technicians and social workers.

Interprets, applies and communicates Mayo Clinic policies regarding financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic.

Qualifications: Associate Degree in finance or business related major and one year experience in medical, pharmacy or durable medical equipment billing and collection activities Or high school diploma/GED with at least 3 years’ experience in medical, pharmacy or durable medical equipment billing and collection activities.

Additional Qualifications: Qualified candidate must possess strong human relations, communication, problem solving, and organizational skills to interact with a variety of customers and personnel, both within and outside the institution.

Must be able to work independently and in a team environment.

Candidate should have experience working with Windows based software, Microsoft Word, Excel, and the Internet.

Keyboarding experience required.

Claims management software experience desired.

Benefit Eligible: Yes

Exemption Status: Non-exempt

Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended.

The minimum pay rate is $18.65 per hour.

Hours/Pay Period: 80

Schedule Details: Monday - Friday 8:00 a.m - 5:00 p.m

Recruiter: Christin Miley

Why Mayo Clinic? Mayo Clinic provides the highest quality patient care by placing the needs of the patient first.

We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education.

We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 “Best Companies to Work For”.

Site Description: Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students.

The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Job Posting Category: Accounting,Business,Finance

Job Posting Number: 88860BR

Patient Account Representative - Diversified Business Job