Dell Account Manager, Member Purchase Program - Round Rock, TX (17000W22) in Round Rock, Texas
Account Manager, Member Purchase Program - Round Rock, TX (17000W22)
Job ID R03586
Date posted 10/09/2017
Location Round Rock, Texas
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Account Manager Member Purchase Program, Dell University Austin, TX
Do you have your four-year degree and at least one year of Sales or Marketing experience? Are you passionate about working with customers and building relationships? Join our Dell Member Purchase Program team!
The Member Purchase Program and the Dell University SCI (Higher Education Student Computing Initiatives) team is a strategic team within our consumer sales organization focused on gaining market share for specific verticals (Commercial Employee Purchase and Students). We are hiring a hybrid Account manager + business development professional to help grow our market share within these verticals. This person will be responsible for developing programs within a defined territory. This role requires travel to the specified account set, generally as few as 2 trips per quarter and as much as 5 (depending on seasonality). The team is focused on developing new business opportunities and interacts directly with customers on a daily basis. You will also be responsible for leveraging our commercial relationships to develop new and innovative ways to reach our consumer customer base. You will be responsible for driving sales by securing marketing placements and developing unique program opportunities within your specific set of accounts. Candidate will find creative ways to engage key influencers to gain their support in active promotion of our offers and campaigns. Our strategic account managers work with large amounts of information and must be comfortable drawing conclusions and driving actions from their analysis.
Responsibilities - Utilize sales tools and marketing resources to drive balanced growth between core account set and new account acquisition. - Research new account acquisition opportunities leveraging Retention, Acquisition, Development account and share of wallet data. - Maintain and update program coordinators contacts in SalesForce. Use sales tools to identify program coordinators, either in existing or prospective accounts. - Recommends business solutions considering customer needs and Dell interests. Builds relationships with customers based on knowledge of Dells technology, products, services. Come up with unique, creative solutions and program components for certain industries or segment verticals. - Candidate will need to be able to deliver Director and C-level level presentations/briefings - Measures and tracks account-level financial performance of existing accounts. Leverage data to assess efficiency of demand gen efforts. Makes educated decisions based on synthesis of account information and data analysis. Is able to re-prioritize focus based on account trajectory, growth or decline. - Work with account support resources to effectively channel and resolve customer and segment partner escalations. Engage outbound sales support team to follow up on prospective leads and prioritization of outbound call activities. - Assist in execution of marketing activities intended to increase sales, opt in rates, - Read out on performance weekly, with executive readouts quarterly
Requirements - Bachelor's degree plus 4+ years of experience (Sales or Marketing preferred) - 1+ year of sales, account management, and retail experience; experience in Marketing a plus
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