Northwell Health Accounts Receivable Representative- Home Care Westbury in Westbury, New York

Req Number 001FHU

Job Category Billing Clerical

Job Description

Performs collection duties and prepares accounts receivable third-party bills. Provides timely follow-up on problematic collection issues.

Responsibilities Include:

  • Maintains accounts receivable third-party accounts.

  • Meets departmental productivity levels regarding the number of collection transactions completed on an ongoing basis.

  • Makes determinations on account status based on aging and amount.

  • Provides timely follow-up on problematic collection issues and communicates with management, as needed.

  • Keeps abreast of changes in network systems which may impact collection functions.

  • Creates reports utilizing Excel software.

  • Maintains records of payments, collection notes, and organizes collection files in an accurate and timely manner.

  • Keeps management informed of problematic trends.

  • Investigates duplicate payments and takes appropriate action per department policies and procedures.

  • Responds in a timely manner to questions and/or problems related to collections.

  • Attends to telephone inquiries, audits, and mail as they apply to accounts receivable.


  • High School Diploma or equivalent, required.

  • Minimum if two (2) years related accounts receivable work experience, required. Experience in a medical setting, preferred.

  • Knowledge of federal, state, and third-party reimbursement rules and regulations.

  • Proficient in Microsoft Word and Excel, required.

  • Ability to communicate effectively.