GCI Communications Corp Administrator, USF Accounts - 18000253 in Anchorage, Alaska

Purpose of the Administrator, USP Accounts Position: Provide detailed customer account information supporting recurring revenue for the Federal Communications Commission s programs, Rural Health Care and Schools and Libraries, administered by the Universal Service Administrative Company. This position includes documentation retention requirements, as well as analyses and financial forecasting for GCI Business, Healthcare, and Education Management. Position s Customer(s): External customers include individual Universal Services Fund (USF) Program Administrators, Business Management staff at schools, school districts, hospitals and rural health clinics, USF Program Managers at the Universal Service Administrative Company and its sub elements. Internal customers include Education and Healthcare Program Directors, Financial Analysts, and technical staff within GCI Business, and Accounts Receivable and Accounts Payable staff in the accounting department of GCI, and GCI management staff. Essential Duties of Position: 40% USF Program Coordination Administer customer accounts for contract and USF program support impacts Maintains electronic files of all support documentation Tracks and document the cycle of USF funding by funded program, service delivery, and approved support amounts Assists in yearly contract process to include creation of contracts and reviews Assist customers with data to support funding application and audit requirements Applies funding for eligible services to customer accounts Maintain currency with USF rules to include program training attendance 40% Documentation and Customer Account Management Maintains accuracy of program and customer tracking documentation Creates, tracks, and delivers all billing to customers. Provides input to Accounting for contracted services billing and USF support application Maintains electronic file copies of all documentation required by USF funding programs Tracks aging of accounts and follow ups with appropriate program managers 20% Records and Data Management Creates, organizes, and updates customer document retention filing systems to meet internal and external audit requirements, and USF program compliance Documents each customers account status in program and customer analyses files In addition to other duties as required Knowledge, Skills, & Abilities: Proficiency in PC based computer applications such as MS Excel and MS Word typing at 40 wpm, 10 key, and electronic and hardcopy filing. Experience with accounts receivable functions to include billing and account management Knowledgeable of records management systems to include hard and soft copy filing Knowledge of accounting processes and systems Ability to multiple tasks and meet deadlines required Strong customer service with both external and internal customers especially on issues of account status and support program documentation is a must. High level of interpersonal skills, well developed written and oral communication skills including active listening skills. Ability to work independently and within a team. Professional demeanor required. VEVRRA Federal Contractor This company is a federal contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations