iCIMS - Inhouse Manager, Accounts Receivable in Holmdel, New Jersey


Are you experienced inaccounts receivable? We’re looking for a detail-oriented, expert communicator to join our team as an Accounts Receivable (AR) Manager, where you’ll manage a team of AR analysts and oversee the day-to-day operations of the company’s AR process. In this role, you’ll be responsible for enforcing billing and collections processes, analyzing AR accounts and reporting on company health based on collections and AR aging, and analyzing your team’s operational performance, as well as formally documenting those processes currently in place. You’ll need to work hand in hand with our account management team, enforcing the platform suspension process while remaining a good partner to the business. We’re looking for a seasoned people manager who’s capable of giving clear direction and setting expectations—someone with a knack for mentorship who’s passionate about career pathing. If you’re an Excel pro with an analytical mindset who thrives in a fast-paced environment, let’s chat!

iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies – passion, drive, transparency, adaptability, empathy, kaizen, and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation– then you’re just what we’re looking for!

iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider – delivering technology that supports more than 3,500 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us. Apply today!


  • Day-to-day supervision of Accounts Receivable Analysts providing coaching and support to facilitate professional development.

  • Responsible for all aspects and processes of customer billing, customer credits, and cash collection to support proper revenue recognition.

  • Plan, evaluate, and improve the efficiency of Accounts Receivable business processes and procedures to enhance speed, quality, efficiency, and productivity of team.

  • Manage the billing process including preparation or directing preparation of invoices and any required supporting documentation.

  • Prepare bad debt, refund, and allowance analysis.

  • Prepare monthly account reconciliations and reporting related to AR (billed, unapplied payments, aging)

  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner

  • Responsible for the platform suspension process and ensure its accuracy for non-payment customers

  • Manage the customer settlement process and ensure following the process when negotiating settlement with the customer

  • Prepare the monthly report for customer loss due to non-payments and settlements

  • Insure internal policies and procedures are documented and maintained and all governmental regulations are consistently applied and adhered to by team members

  • Review and monitor accounts and all applicable collection reports to identify issues attributing to account delinquency and discuss them with management

  • Maintains financial security by adhering to internal accounting controls.

  • Enforces and maintains policies and procedures

  • Work closely with the Revenue team to ensure all accounting for order to pay cycle is properly recorded

  • Proactively work with business units on structuring contracts to ensure favorable revenue treatment and to optimize cash flow and profit.

  • Provides supporting documentation for audits

  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

  • Protects organization's value by keeping information confidential.

  • Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies


  • Minimum of 10 years of related experience with at least 3 year of direct management of a team

  • Strong knowledge of general accounting and AR principles

  • Experience with subscription-based billing and related deferred revenue accounting knowledge

  • Advanced knowledge of Microsoft Office (emphasis on Excel)

  • Experience with Netsuite is a plus, but not required

  • Sarbanes-Oxley related flow-charting and controls documentation experience.

  • Demonstrated ability to effectively negotiate and manage through conflict

  • Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively

  • Ability to work effectively within a fast paced, changing environment that is going through high growth

  • A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions

  • Strong analytical skills with attention to detail

  • Demonstrated customer service orientation

  • Previous experience working for a software or technology company a plus

iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.

ID 2018-3606

# of Openings 1

Category Business Support

Department General and Administrative

Posting Level Management