Wages: Hourly + Commission (Spanish speakers may be eligible for higher hourly wage) Commission: $500.00 - $2,500.00 per month . There is no cap on commission. New employees can expect the commission to be around $500-month. Within 3-4 months you can expect commission of over $1,000+-month. The more you put into your work the more you get out of it. If you work hard you can easily excel. (And get big paychecks!) Job Duties: - Manage contacts through phone calls and efficiently negotiate payment arrangements. - Ability to listen and understand the needs of the consumers in order to resolve their account. - Accurately assess financial situations and identify opportunities for resolution. - Evaluate accounts and facilitate appropriate action. - Thorough documentation of all actions and intent on computer system. - Adhere to all State and Federal regulations including FDCPA and FCRA. - Comply with all office policies and procedures. - Other duties as assigned. - Be awesome. We are looking for applicants that are: - reliable - hard-working - available long-term - detail oriented - able to multi-task - able to prioritize - able to meet deadlines - have excellent computer and phone skills - have excellent customer service skills - looking for a small and close-knit work team Required Qualifications: - Billing or collections experience preferred, but NOT required - High School Diploma required. - Customer service experience required. - Availability to work full-time schedule below required. This position has many rewards and incentives and is an enjoyable work environment with many opportunities. We have high expectations for someone in this position and need applicants that can take ownership of their job and work hard to communicate professionally and deliver the results our clients expect from us.