NJ Employer Director of Technical Account Management, Northeast in Newark, New Jersey

The Basics:At Tanium, our Directors of Technical Account Management (DTAMs) serve as the linchpin of every customer engagement. Working closely with our customers to demo, deploy, operationalize, and extend the Tanium platform, our DTAMs thrive on solving problems and building new technology. As a DTAM, you will be faced with an endless series of hard problems to tackle as our customers revolutionize enterprise operations and security with Tanium. Because the DTAM position encompasses a wide range of responsibilities and opportunities, we seek exceptionally versatile candidates with demonstrable acumen in each of the below areas.What youll do:Work closely with our customers to:Demo, deploy, operationalize, and extend the Tanium PlatformSolve problems and build new technology (R&D)Consistently and cogently address our customers needs through astute verbal and written communication skillsThrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammatesThink critically, spanning the sales process through customer support, troubleshooting, and developing new capabilities on the Tanium platformWork closely with CSMs on improving Tanium operational status within key accountsExpected to travel up to 40% of the time on average (can vary by region)Were looking for someone with:EducationBS degrees in computer science, MIS, or equivalent experience requiredExperience5 years experience in technical positions required2 years of experience in customer-facing or customer support positions8 years of operational experience in endpoint operations or securityHands-on Tanium experience a major plusA demonstrated track record of taking ownership of complex initiatives and producing successful outcomesDemonstrated aptitude in one or more programming languagesBroad knowledge across several technical domains, coupled with deep knowledge in one or more of the following:Endpoint SecurityEndpoint Support/TroubleshootingIncident responseSystems ManagementSystems AdministrationSoftware EngineeringUtility Scripting (e.g. bash, PowerShell, VBScript, Python, etc.)Demonstrated critical thinking skillsExcellent written and verbal communication skillsNaturally team-oriented with a mission first attitudeAbout Tanium:Founded in 2007, Tanium invented a fundamentally new approach to security and systems management. Recognized as the "Usain Bolt of cybersecurity," it's no surprise the worlds largest enterprises and government organizations rely on Tanium to secure, control, and manage the hundreds of thousands of endpoints that comprise their networks effectively; and at unprecedented speed, no matter the size. If you are looking to join a fast-growing, mission-driven company, are prepared to work hard, and want to make a lasting impact on the organization and the industry, we'd love to talk to you. Learn more at www.tanium.com .VEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE -Veteran /Disabled/Minority/AA/F/M/SO