Chevron Phillips Chemical Customer Account Coordinator (38241) in The Woodlands, Texas

You may not realize it, but you’ve likely used a product today made possible by the plastics and chemicals manufactured by Chevron Phillips Chemical. From medical supplies and electronics to food packaging, cosmetics, soap, household detergents and carpet, we create the building blocks for more than 70,000 consumer and industrial products. We are a global company with 5,000 employees supplying customers in nearly 140 countries and generating about $10 billion in annual revenues. Our research discoveries have helped transform our industry, and safety remains our top priority each step of the way.

Ask any Chevron Phillips Chemical employee what they like best about their job and universally, the answer is “the people I work with!” We have a “small company feel” and uphold a culture of respect and inclusion. A diverse group of people working together means we are bringing the best ideas to the table. We also value work-life balance, and love to see our employees thrive both professionally and personally.

The communities where we live and work are an integral part of what we do. We show our commitment by volunteering locally and making a pledge to sustainability. To us, sustainability means keeping the health and safety of our workforce paramount, being a responsible steward of the environment, creating the chemical building blocks for products that will exceed customer expectations, and acting responsibly and ethically across our global business dealings.

There’s never been a better time to work for Chevron Phillips Chemical. Construction of our $6 billion U.S. Gulf Coast Petrochemicals Project is nearly complete, having provided 10,000 construction jobs to the Houston area. When complete, we will be even better equipped to serve the global and growing demand for high quality plastics used in products that improve our quality of life. If you’re ready to grow with us, apply today!

We are currently seeking a qualified individual to join our team as a Customer Account Coordinator for our NAO/PAO Customer Service Team located in The Woodlands, TX.

The desired candidate should be committed to promoting and ensuring a safe work environment with demonstrated skills in planning/scheduling, organizing, and accomplishing his/her work in an efficient manner. This candidate should be a self-starter, a team player, adaptable, an excellent communicator with strong interpersonal skills and able to multi-task in a fast-paced environment.

Responsibilities include but are not limited to:

  • Managing customer orders from order placement, receipt of product, invoicing, and account settlement

  • Executing sales orders via railcar, tank-truck, barge, and pipeline movements

  • Utilizing SAP systems from order creation to invoicing. (APO, Demand Planning)

  • Executing sales orders via railcar, tank truck, barge, and pipeline movements

  • Completing outstanding orders/ inventory balances during month end closing

  • Liaise with plant, storage terminals, tolling partners, rail and trucking companies to coordinate deliveries

  • Foster supplier, vendor, and customer relationships

  • Manage inventory and reconciliation for 3rd party terminals

  • Provide pipeline coverage for team members

  • Investigating, analyzing and resolving problems

  • Position will require some accessibility outside of normal business hours


  • Bachelor’s Degree required or a minimum of 5 years customer service and/or logistics experience, High School diploma or GED required.

  • Customer Service and/or pipeline experience preferred

  • SAP (order-to-cash) and Excel experience required

  • Must be able to work in a team environment

  • Excellent oral and written communication skills

  • Transaction and order entry processing accuracy

  • Must be able to work after hours if necessary

  • Ability to multi-task in a fast paced work environment

  • Proficient in Microsoft Applications, i.e. Excel, Word, Outlook preferred

Chevron Phillips Chemical offers competitive salaries, a comprehensive benefits package and at most locations, alternate work schedules. To learn more about Chevron Phillips Chemical and to be considered for a position, please visit us online today at

Paper resumes will not be accepted. All job seekers must go to the web site to be considered for positions. If you are interested in applying for this position and need an accommodation to apply, please contact our Human Resources Service Center at 1-800-446-1422, option 4.

Chevron Phillips Chemical Company is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age,disability, veteran status or marital status.

Travel Requirements: Up to 5%

Eligibility for Relocation: No

Closing Date: 03/21/2018